A necessary history lesson for new air travelers


Brace yourself and take a trip down memory lane to summertimes gone by, when afternoon thunderstorms frequently caused passengers on hundreds of flights to be stranded on planes that had pulled away from the gate but then remained on tarmacs without taking off or returning to the terminal, for three, five, even 12 hours and more.
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Keurig revives this customer with a new espresso machine


Stuck with a pricey, yet dead, four-year old espresso machine, Kelley Gary reminded us of the importance of just being nice.

After calling Keurig customer service to see if they could help her get the machine to make coffee again, futile attempts to revive it indicated it was time for a new one.

But they took care of Gary in a big way, and then some.
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