Where’s Dannielle Beasley-Bundy’s refund from DirecTV? Is the check really “in the mail”?
Question: I’ve been trying to get my overdraft fees back from DirecTV for almost three weeks, and I’m hoping you can help me. DirecTV caused my bank to charge a $70 overdraft fee at the beginning of the month because someone signed me up for auto pay without my knowledge.
A DirecTV phone agent asked me to send over my bank statement and my account information. I faxed the info over the statement the next day.
I was told I had to wait 7 to 10 business days for someone to contact me. No one has ever contacted me.
I’ve called DirecTV every day of this month and keep getting the runaround and false information as to when the money will go back into my bank account.